

Shop with Confidence. Pamper with Peace of Mind.
We’re committed to giving you and your pup the best—starting with clear, honest policies for a smooth shopping experience.
At Eau Du Bitches, we believe luxury should be stress-free. Whether it’s shipping, returns, or privacy, our policies are designed to be fair, transparent, and customer-friendly. Because pampering your pup should always feel this good.
PAYMENT METHOD
- Credit / Debit Cards
- PAYPAL
- Affirm
- Klarna
CUSTOMER CARE
We’re here to help! At Eau Du Bitches, customer satisfaction is our top priority. Whether you have a question, need assistance with an order, or want to provide feedback, our team is ready to support you.
Contact Us
Email: info@eaudubitches.com
FAQs
Find quick answers to common questions in our FAQ Section.
Order Tracking
Track your order anytime by visiting your Account Portal.
PRIVACY & SAFETY
Privacy and Data Security
We value your privacy and are committed to protecting your personal information. We only collect necessary data to process orders and provide customer service. All transactions are secured with industry-standard encryption, and your payment details are processed through PCI-DSS-compliant gateways. We do not store your credit card information.
Safe Transactions
Your security is our priority. We use trusted payment systems and employ fraud prevention measures to protect against unauthorized transactions. Any suspicious activity will result in order cancellation and may involve law enforcement.
User Conduct
We expect respectful behavior on our platform. Any form of harassment, discrimination, or illegal activity will result in account suspension and potential legal action.
Policy Updates
We may update this policy from time to time. Please review it regularly to stay informed.
For any questions, contact us at info@eaudubitches.com.
Mobile Terms of Service
Last updated: Dec. 7, 2025
The Eau Du Bitches mobile message service (the "Service") is operated by Eau Du Bitches (“Eau Du Bitches”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Eau Du Bitches’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Eau Du Bitches through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Eau Du Bitches. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18778371678 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Eau Du Bitches mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18778371678 or email info@eaudubitches.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.


